Payments and Withdrawals
Australian-dollar deposits, cash-out methods, processing stages, verification and payment-security rules.
1. Currency and methods
Account balances, deposits, stakes and withdrawals are shown in Australian dollars. Available methods can include Visa Debit, Mastercard, PayPal and Trustly, subject to account and provider availability.
2. Deposits
The ordinary minimum deposit is $10, while the advertised welcome offer requires at least $20. Deposits must come from a method held by the account owner.
3. Withdrawals
The ordinary minimum withdrawal is $10. Cash-outs are reviewed internally before being sent to the payment provider. Approval time and provider settlement time are separate stages.
4. Indicative timing
- Visa Debit: usually 1 to 3 banking days after approval
- Mastercard: usually 1 to 3 banking days after approval
- PayPal: may be instant after approval and can carry a 3% fee
- Trustly: may be instant after approval
5. Verification
Identity, address, payment ownership and source-of-funds documents may be requested before a withdrawal is approved. Large or unusual transactions can require additional checks.
6. Same-method rule
Where possible, withdrawals return to the method used for the deposit. Alternative routing may be required if the original method cannot receive funds.
7. Reversals and errors
Chargebacks, reversed deposits, duplicate credits, technical errors or incorrectly settled games may be investigated and adjusted in line with account records and applicable rules.
8. Security and support
Never send passwords or full card details through ordinary email. Use the account and support channels displayed on the website for transaction questions.