
Where To Find An Offer And What To Do If It Is Missing
If you have seen an advertised Paddy Power sportsbook bonus:
- Open the official Promotions area linked above and find the matching sports offer, if listed.
- Read its terms for the promotion name, market, dates and eligible customers.
- Check any account-specific information and activation requirement. Review the bet slip before placing a wager.
Promotion Not Showing
If an advertised offer is absent from your account, check whether it is still running, applies to GB customers and is restricted to a particular customer group. An old advert or third-party coupon page is not proof that you can claim it. Do not place a qualifying bet solely on that basis.
Reward Not Credited
If you believe you completed the qualifying steps but the reward has not appeared, compare your accepted bet and activation details with the offer terms. Keep the promotion name, relevant dates and bet reference before asking for help.
For a missing promotional Free Bet, Paddy Power's Help Centre advises customers to review the full terms in the Promotions Hub and describes a Free Bet Checker for checking eligibility. The Request a Free Bet help page provides the available support route if the issue remains unresolved. Checking eligibility does not guarantee that a reward will be credited.
For account-opening steps, see the Paddy Power registration guide. Registration alone does not establish offer eligibility.